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Nissan Web Portal

 

Nissan Web Portal

 

 
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PROJECT

The Nissan Web Portal is a tool for Nissan vehicle owners to use remote vehicle capabilities, set parental controls, and manage customer profile and subscription. We redesigned the site and overhauled the experience.

CHALLENGES

This full site project with a quick deadline. We had to learn and adapt to multiple files and quick decisions.

TOOLS

Sketch, Invision, UserTesting.com, Guerilla Testing

TEAM

Maegan Kemp, Savannah Farthing, Tyrone Everman, Vanessa DeAbreu, Emily Slack

 

 
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SOLUTION

Working with product, development, marketing, and Nissan, we created an experience to help customers get more out of their services. Our teams colocated to ensure pixel perfect designs for delivery.

With the map as the focal point, users are able to find their car's current location, map out directions, and create a geofence around a specific area.

Even though the site has launched, our work is not over. We continue to check analytics and run usability testing to optimize the user experience.

 
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She is pragmatic and a keen problem-solver, and will put in the effort and thought into getting a project done the right way the first time. She is always willing to advocate for the best possible UX, and her work in research and design shows this clearly.
— Emily Slack, Design Coworker at SiriusXM